Travel documents
A valid passport is required for most cruises and should generally be valid for at least six months beyond your return date. Depending on your itinerary, ports of call, and nationality, travel visas or entry authorizations may also be required.
If you’re travelling with a minor and are not the parent or legal guardian, cruise lines often require a signed Parent/Guardian consent form prior to boarding.
Be sure to bring all required documentation, including boarding passes, luggage tags, and any forms provided by your travel advisor or cruise line, either printed or available digitally.
Online check-in
Cruise ports can be busy on embarkation day. While in-person check-in is available, completing online check-in when offered by your cruise line is the best way to avoid delays.
Most cruise lines allow online check-in between approximately 45 and 5 days prior to departure using your reservation number. Completing this early often provides better access to shore excursions, specialty dining, activities, and shows, which can sell out quickly.
Insurance
Unexpected events such as illness, injury, trip disruption, or lost luggage can happen at any time. Having comprehensive travel insurance before you set sail is essential.
We offer a range of coverage options underwritten by Manulife Travel Insurance, designed to provide peace of mind and protection, including coverage for:
- Unexpected medical expenses
- Loss or delay of personal belongings
- Trip interruption or cancellation, and more
Port of embarkation
Whether you’re flying or driving to your cruise’s port of embarkation, allow plenty of time for travel and possible delays. Most cruise lines require passengers to be on board at least 90 minutes prior to departure, and late arrivals may not be accommodated.
For added peace of mind, many travelers choose to arrive at the port city at least one day before sailing.
Alcohol on board
Most cruise lines sell alcoholic beverages on board, either individually or as part of beverage packages. Bringing your own alcohol on board is usually restricted or prohibited.
Alcohol purchased on board or at ports of call is often held by the cruise line and returned to you at the end of the voyage. Policies vary by cruise line, and the legal drinking age on most cruises is 21.
Internet and phone calls
Internet access is generally available on board for a fee, with options ranging from pay-as-you-go to full-voyage packages. Some cruise lines offer discounts if packages are purchased early or on the first day of sailing.
Internet service at sea may be slower or less reliable than on land. Once ashore, Wi-Fi is often easier to access.
Cell phone service may be limited, and roaming charges can be high. Many ships also offer in-cabin phones, sometimes at premium per-minute rates.
Paying onboard
Cruise lines typically issue a room key card or wearable device that serves as your onboard ID and payment method. Purchases are linked to your credit card and settled at the end of the cruise.
Most onboard charges are billed in USD, unless otherwise specified by the cruise line.